Orders

Shipping & Returns

Orders are prepared after payment confirmation. Delivery time depends on destination, carrier availability, and customs handling where applicable.

Returns

For hygiene and safety reasons, opened skincare and intimate care items may not be eligible for return unless the item arrives damaged or incorrect. Customers should contact support with the order number and clear photos within 7 days of delivery.

Before Checkout

Final shipping regions, delivery fees, and return address should match the store’s operating company and fulfillment provider.